SCOPE / POSITION OVERVIEW
The Host/Hostess greets all players, members, and guests upon arrival to the dining area. Making members and guests feel welcome and expeditiously escorting all players, members, and guests to tables to ensure expedient, quality service. Daytime availability very desirable.

JOB RESPONSIBILITIES

• Greet all arriving players, members and guests at assigned station in a pleasant manner, making them feel welcome and at ease
• Escort all arriving players, members and guests to their desired dining location, present menus and inform them of who their server will be
• Promptly notify servers of newly seated tables to ensure prompt service to guests. Maintain constant contact with servers to ensure they are not behind and are able to provide the expected service level to all guests
• Continually assess the dining room and make sure the seating chart is accurate based on open tables
• Schedule dining reservations and arrange special services for players, members and guests as requested. Check answering machine to assure all reservations have been properly recorded and with complete guest information
• Ensure that work stations are neat, clean, and properly set according to TPC standards, including podium, doorways, and dining room entryways. Participate in the continuous cleaning and up-keep of all Food and Beverage areas
• Keep station stocked with required supplies at all times. Inspect all menus and ensure that all are current, clean and in good condition
• Bid a fond farewell to all departing players, members, and guests thanking them for their visit. Inquire as to how their visit was and ask them to return
• Advise supervisor of any special guests and department heads dining in restaurant
• Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
• Attend pre-shift meetings as requested by the supervisory staff.
• Understands members and guests' comments and complaints and forwards that information immediately to supervisor
• Assist serving staff with table maintenance pre-cleaning, cleaning and resetting
• Complete daily assigned side-work
• Special projects or other duties as assigned
• Come to work with a smile, your full work uniform, a positive attitude and a willingness to give us your all.

REQUIRED SKILLS

• Pass criminal background check
• Work as valued team player
• Effective communication skills
• Arrive at work on time (shifts may include weekends and holidays)
• Willing to cross-train on different positions

QUALIFICATIONS

• High school diploma or equivalent education.
• Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience.

WORKING CONDITIONS
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; an essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

REQUIRED WORK HABITS

• Have regular attendance
• Understand & follow posted rules & procedures
• Fast learner / follow directions
• Interaction with co-workers / work as a team
• Professionalism
• Inquisitiveness & Integrity
• Reports to work on time
• Service Orientated & Good Communicator

Job Types: Full-time, Part-time

Pay: $14.42 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person